POPIA · Your Rights

Data Deletion Request

We respect your right to control your personal data. Submit a deletion request and we'll action it within 7 business days.

How It Works
1
Submit Request
Contact us via email or WhatsApp with your deletion request and name/number.
2
Identity Verified
We confirm your identity to prevent unauthorised deletion of someone else's data.
3
Data Deleted
Your data is deleted within 7 business days and you receive written confirmation.

📤 How to Request Data Deletion

You can request deletion of your personal information by contacting us through either of these channels:

📧
Email Us
orders@codezap.co.za
Click to open a pre-filled deletion request

⏱️ What Happens After You Request

🗂️ Scope of Deletion

Upon a verified deletion request, we will remove the following data associated with you:

Please note: Certain data may be retained where we are legally required to do so. For example, transaction records and invoices must be retained for 5 years under SARS regulations. This retained data will not be used for any other purpose and will be deleted once the legal retention period expires.

⚖️ Your Rights Under POPIA

The Protection of Personal Information Act (POPIA) gives you the right to:

For full details on how we handle your data, see our Privacy Policy.

🏛️ Information Regulator

If you are not satisfied with how we handle your deletion request, you may escalate your complaint to the Information Regulator of South Africa: